Sebagai Team Leader, posisi ini akan bertanggung jawab atas keseluruhan pengelolaan & monitoring Kantor Point/Cabang meliputi:
Memastikan kualitas dan kuantitas portofolio berkembang sesuai dengan tujuan dan sasaran yang ditetapkan oleh Amartha
Memastikan seluruh staf memberikan kinerja terbaik dengan melakukan perencanaan pengembangan kapasitas, pemantauan cara kerja dan pengelolaan konflik
Memastikan proses perekrutan, pelayanan dan pendampingan mitra dilakukan sesuai dengan SOP dan ketentuan yang berlaku untuk menjaga kepuasan mitra
Bertanggung jawab atas evaluasi, validasi dan persetujuan pengajuan pembiayaan sesuai dengan SOP, credit rating dan kelayakan mitra.
Memastikan tingkat repayment cabang secara optimal
Bertanggung jawab atas pengelolaan dan strategi keseluruhan proses operasional lapangan (ekspansi, pembiayaan perekrutan pelayanan, dan pendampingan mitra) cabang yang dipimpin
Bertanggung jawab terhadap keseluruhan administrasi kantor cabang
Memastikan operasional, kebijakan dan prosedur di kantor cabang dapat berjalan dengan baik dan taat.
Kemampuan yang Dibutuhkan:
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