Live Chat Support Agent Job at Meyer Plastics Inc, New York, NY

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  • Meyer Plastics Inc
  • New York, NY

Job Description

Job Description: Live Chat Support Agent at Meyer Plastics Inc

Job Responsibilities:

  • Provide customer support through live chat for inquiries, issues, and product information
  • Assist customers in navigating the website, placing orders, and resolving any technical difficulties
  • Respond promptly to customer inquiries with accurate information and a professional attitude
  • Collaborate with other teams to ensure timely resolution of customer concerns
  • Maintain detailed records of customer interactions and transactions

Essential Qualifications:

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities and attention to detail
  • Ability to multitask and prioritize in a fast-paced environment
  • Basic knowledge of plastic materials and manufacturing processes

Desired Experience:

  • Minimum 1 year of customer service experience, preferably in a live chat or online support role
  • Familiarity with CRM systems and live chat platforms

Salary & Benefits:

  • Salary Range: $25 - $30 per hour
  • Full-time position with potential for growth within the company
  • Healthcare benefits, retirement plans, and paid time off

Job Tags

Hourly pay, Full time

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