Job Description

Job Description and Duties

Under the general direction of the Information Technology Manager I (ITM I), the Information Technology Supervisor II serves as the technical and administrative lead for a multidisciplinary team dedicated to the department’s Google Cloud Platform (GCP) infrastructure. The incumbent orchestrates the design, implementation, and maintenance of mission-critical cloud services, providing expert oversight of Identity and Access Management (IAM), cloud networking, and security protocols to ensure a resilient and scalable ecosystem. In this capacity, the Supervisor II aligns daily operational activities, including automated backups, data verification, and disaster recovery for hybrid and cloud-native solutions, with the department’s broader strategic objectives to maintain peak system availability and data integrity.

This posting may be used to fill future vacancies in accordance with 2 CCR §249.3

To be considered for this Information Technology Supervisor II job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin:

You will find additional information about the job in the .

Working Conditions

This position is located at: 2180 Harvard St #160 Sacramento, CA 95815.

The Information Technology Specialist Supevisor II will work in an open-spaced, partitioned office environment, climate-controlled, in Sacramento, CA. The job involves substantial computer work, including document creation, research, email correspondence, and other related tasks. Currently, DIR has a hybrid telework schedule with a minimum of 2 days in the office per week. The work schedule is subject to change based on official state guidance and executive orders. The incumbent will be a participant in meetings in both physical and virtual locations. E.g. conference rooms and offices, and WebEx and Zoom teleconferences. As part of DIR's policy to maintain a healthy work environment, all employees should be aware that they may be required to wear masks while working in the office to prevent the spread of communicable diseases.

Special Requirements

Applicants must be legally authorized to work in the United States without current or future need for visa sponsorship or employment-based green card processing support. DIR does not participate in E-Verify.

Please include a Statement of Qualifications (SOQ) that answers the following questions below. Your response should be typed in Arial 12 point font single spaced and no more than two pages in length. Resumes will not be considered a substitute for the SOQ and failure to follow the instructions may result in disqualification.

1. Cloud Infrastructure & Migration: Describe your experience leading the design, implementation, and management of a Google Cloud Platform (GCP) environment. Specifically, detail a time you led a large-scale migration from on-premises to the cloud, including the strategies you used to ensure scalability and minimal service disruption.

2. Security, Compliance & Governance: The IT Supervisor II must ensure strict adherence to SIMM, SAM, and the CIA Triad. Provide an example of how you have implemented IAM policies and utilized tools like Security Command Center (SCC) to identify vulnerabilities and enforce the principle of least privilege in a complex cloud environment.

3. Leadership & Project Management: Describe your experience supervising a multidisciplinary technical team. How do you prioritize tasks and manage workload distribution using tools like Jira to meet project deadlines? Please include your approach to mentoring staff and managing performance evaluations under CalHR/Civil Service guidelines.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Maintain a high level of integrity, professionalism and confidentiality; use sound professional judgment, exercise initiative, and objective action. Consistently behave in an honest, fair, and ethical manner. Communicate clearly, simply, and effectively. Work cooperatively with all levels of OIS management and staff, other government agencies, and stakeholders to provide the highest level of service possible in person, by phone or email. Develop and maintain knowledge and skill related to specific tasks, methodologies, materials, tools and equipment; complete assignments in a timely and efficient manner; and adhere to department/division, directives, policies and procedures, including but not limited to, attendance, leave, and conduct. Maintain regular and acceptable attendance at such a level as is determined at the Department's sole discretion. Perform all work in accordance with DIR-OIS Compliance Policy and Procedure Directives and Memoranda.

Cloud Proficiency & Strategic Learning: Must possess a deep working knowledge of Google Cloud Platform (GCP) and infrastructure services. Pursue continuous education and certifications in emerging trends like AI and ML to evaluate their impact on IT strategy.

Security Governance & Ethics: Serve as a primary advocate for the foundational principles of Confidentiality, Integrity, and Availability (CIA) across the department. Ensure all cloud operations comply with federal and state laws, data privacy regulations, and internal ethical standards.

Compliance & Best Practice Enforcement: Interpret and implement industry standards to enforce organizational best practices and maintain a proactive security posture. Identify and mitigate software and infrastructure vulnerabilities in strict alignment with state and departmental compliance mandates.

Modern SDLC & DevOps Knowledge: Demonstrate a comprehensive understanding of the end-to-end Software Development Life Cycle (SDLC) and modern engineering methodologies. Maintain proficiency in CI/CD concepts and tools like GitHub and Jenkins to ensure secure, automated, and reliable software delivery.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Paid sick and vacation.

Retirement.

Health, dental and vision.

Additional Information

Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status. Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.

Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.

If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.

Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at (800) 564-0771.

Please let us know how you heard about our position by taking this brief survey: DIR Applicant Survey

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  Please see Special requirements section of the posting for instructions on the Statement of Qualifications.

• Other -

  Cover Letter.

Job Tags

Permanent employment, Full time, Work at office, Remote work, Visa sponsorship

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