Job Description

Hospitality Cashier Team Member Role

At Chick-fil-A De Zavala , we’re more than just a restaurant—we’re a place where people matter and every guest interaction counts. The Hospitality Cashier Team Member role is a great opportunity for those who enjoy making others feel welcome and delivering exceptional service . No experience is required —we’ll provide the training and support you need to thrive!

Do you enjoy…

• Serving others
• Fast-pace, high demand
• High standards
• Problem solving
• Constructive feedback

If you have a heart to serve and enjoy being part of a team that strives for excellence, this is the place for you! As a Hospitality Cashier Team Member, you’ll be essential in creating a positive and welcoming atmosphere for our guests. Whether you're looking for a job or a place to grow, there are plenty of opportunities for development at Chick-fil-A De Zavala.

*This particular team member position has a work week of 4 days, 9-10 hour shifts each day. 36+ hours per week required.*

Competitive Pay / Hourly Wage:

• $15/hr for High Availability
• $14/hr for Day Availability OR 4-day
• $13/hr for Lunch Availability
• $11/hr for Limited Availability

Opportunity for raises!

• Completion of Skill Test 1 Requirements: 50¢
• Completion of Trainer Requirements: 50¢
• Completion of Skill Test 2 Requirements: $1.50
• Completion of Shift Leader Requirements: 50¢

Hospitality Cashier Team Member Position Responsibilities:

• Welcomes guests as they enter the restaurant or drive-thru
• Answers guest questions, offers recommendations, and provides general assistance to guests
• Takes guest orders, processes payments accurately, and maintains an accurate cash drawer
• Always be ATTENTIVE, COURTEOUS, and FRIENDLY
• Move with URGENCY 
• Ensures orders are complete and delivers food to guests
• Constantly cleaning and stocking areas in the restaurant
• Cleans various areas of the restaurant, including tables, counters, floors, trash bins and restrooms
• Maintain strict adherence to food safety procedures
• Assist with all food preparation and set up when required
• Follow procedures to ensure an outstanding guest experience
• Any other duties and responsibilities as directed by restaurant leadership

Desired Skills:

• Seeks out work without being asked
• Helps to seek and solve problems 
• Strong sense of urgency and initiative
• Cares about quality of work and most importantly, our guests
• Customer-friendly demeanor and willingness to serve anywhere needed
• Ability to work outdoors for extended periods of time in a variety of weather conditions (10+ hr shift)
• Walk, bend, kneel, squat, stand, and lift heavy objects
• Able to lift 40 - 50 pounds on a consistent basis
• Strong team-working skills - gets along well with others
• Communication skills, verbal and written (English fluency preferred)
• Able to maintain an optimistic and friendly attitude throughout shift
• Able to excel in a fast-paced, PRESSURE-filled environment 
• Ability to multitask
• Detail-oriented

Great BENEFITS of working at Chick-fil-A De Zavala:

• Remarkable Futures Scholarships Opportunity ($2500 - $25000)
• Free employee and family meals
• Flexible Hours
• Pay Raise Opportunities
• Insurance Opportunity after 1 year
• Closed Sundays
• Community-oriented Environment
• Long Term Career Opportunity & more

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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