Job Description

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.

We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

North America Field Marketing Intern (Summer Internship)

Role Overview:

At Genesys we are transforming customer experience through AI-driven innovation empathy and global reach. As a North America Field Marketing Intern you will support programs that contribute to pipeline creation customer engagement and regional marketing goals during a defined summer internship experience. This role offers hands-on experience working across marketing and sales helping to execute integrated campaigns that engage key accounts. You will learn how enterprise go-to-market teams plan launch and measure marketing programs while building practical skills in campaign execution and collaboration. This is an opportunity to develop a strong foundation in B2B marketing and gain exposure to real-world business impact early in your career.

Key Responsibilities:

• Support execution of regional marketing programs that contribute to pipeline growth and customer engagement

• Assist with coordination of field events webinars and integrated marketing campaigns

• Collaborate with sales and marketing teams to support alignment with target accounts and campaign goals

• Help execute targeted marketing activities for priority accounts in partnership with sales teams

• Track and review campaign performance to help identify opportunities for improvement

• Assist in developing marketing assets including emails landing pages and social content

• Support post-event and campaign follow-up activities including lead tracking and engagement monitoring

• Conduct market and competitive research to support campaign planning

• Maintain accurate campaign data within CRM and marketing systems

Required Qualifications:

• Currently pursuing a Bachelors degree in Marketing Business Communications or a related field

• Strong written and verbal communication skills

• Interest in marketing events and campaign execution

• Ability to manage multiple priorities and meet deadlines

• Strong attention to detail and organizational skills

• Collaborative mindset with the ability to work effectively across teams

• Interest in learning about marketing performance and metrics

• Proficiency in Microsoft Office or Google Workspace

• Interest in using tools including AI to improve efficiency and productivity

Preferred Qualifications:

• Previous internship coursework or project experience in marketing or a related field

• Familiarity with CRM or marketing tools such as Salesforce or HubSpot

• Experience supporting events student organizations or campus initiatives

• Basic understanding of digital marketing channels including email social media and webinars

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidates experience qualifications skills and location. This role might also be eligible for a commission or performance-based bonus opportunities.

Benefits:

• Medical Dental and Vision Insurance.

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

Click here to view a summary overview of our Benefits.

If a Genesys employee referred you please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people systems data and AI across the enterprise. As a result organizations can drive customer loyalty growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more visit .

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in your ability to access or use this online application and need an alternative method for applying you or someone you know may contact us at .

You can expect a response within 2448 hours. To help us provide the best support click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodationsuch as application follow-ups or resume submissionsmay not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Required Experience:

Intern

Job Tags

Similar Jobs