Fiber Splicer Technician Job at IQ Fiber, Charleston, SC

cllTaWpxb2h4RTB5dmk5Y1E1VEF6OXdGbXc9PQ==
  • IQ Fiber
  • Charleston, SC

Job Description

A Smarter Career Choice
Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here.

We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team that works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice.

***All applicants must be local to Charleston, SC***

Position Summary
The Fiber Splicer troubleshoots, splices, tests, and certifies fiber optic rings and customer terminations. This role includes repairing outages and performing contractor QA checks. The position requires spending 90% of time in the field and at customer premises, interfacing with high-level clients. The ideal candidate must have strong skills in fiber splicing, networking, organization, and customer service.

Key Responsibilities
The primary responsibility of this role is to install, repair, and maintain all IQ Fiber services through field operations as defined below.

  • Operate and maintain optical test equipment, including OTDR, PON Meter, Volt/Ohm meters, and toners
  • Perform fiber splicing with core alignment splicing machine for drops and pigtails
  • Execute repairs on underground drop pipes, re-pull underground fiber drops, and splice drops between the distribution vault and the premise NID
  • Install, maintain, and troubleshoot OSP distribution fiber from the Main OLT Hub and FDH cabinets to the end user
  • Service and maintain splitter cabinets, patch panels, NIDs, and associated equipment
  • Install fiber in various customer premises, including single-family homes and MDU high-rises

Job Qualifications

  • Must pass background and driving record check
  • Demonstrate accountability for safety, quality, and customer service
  • Maintain a professional appearance with IQ Fiber-branded clothing
  • Keep vehicle and company equipment clean and ready for immediate response
  • Excel in a fast-paced, high-pressure environment with strong problem-solving abilities
  • Exhibit excellent communication and listening skills
  • Perform additional duties as assigned, including non-technical tasks
  • Proficient in trouble ticket processing
  • Working knowledge of Microsoft Excel and Word

Work Environment & Schedule Requirements

  • Available for 24/7/365 operations, including after-hours, weekends, and emergencies
  • Maintain on-call readiness with clear-headed availability and accessible communications
  • Stay in local market and remain on duty until outage resolution
  • Available for emergency response during natural disasters and network outages

Benefits Available:

  • Fun environment.
  • Fast-growing company.
  • All team members start accruing PTO on day one
  • Company paid benefits: STD, LTD, Basic Life and EAP.
  • Voluntary Benefits:  Medical (HSA & FSA options), Dental, Vision, Voluntary Life, Hospital Indemnity Insurance, Accident Insurance, Critical Illness.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

Applicants must be currently authorized to work for any U.S. employer on a full-time basis. We do not sponsor, transfer, or support employment visa status or work authorization extensions for any position.

Job Tags

Full time, For contractors, Local area, Immediate start, Work visa

Similar Jobs

Confidential

Spanish Teacher Job at Confidential

High School Spanish Teacher Location: Wenzhou, Zhejiang province Teaching hours: 15-20 teaching hrs/week Benefits: Monthly salary: 22,000-25,000RMB (gross), depending on qualifications and experience Housing: free accommodation provided Contract term: 1 year... 

Confidential

Broadcast Associate / Anchor Assistant, CBS Evening News Job at Confidential

 ...NATION WITH MARGARET BRENNAN. CBS News and Stations provides news and information for the CBS Television Network, CBSNews.com, CBS News Radio and podcasts, Paramount +, all digital platforms, and the CBS News Streaming Network, the premier 24/7 anchored streaming news... 

Compass Realty Inc

Virtual Chat Support Agent Job at Compass Realty Inc

 ...Virtual Chat Support Agent Job Description Job Responsibilities: Provide customer support through virtual chat for real estate inquiries and assistance. Respond to customer inquiries promptly and professionally. Assist customers with property listings, rental... 

Everest Search Partners

Manager - Quality Control Job at Everest Search Partners

 ...SUMMARY: The QC Manager is responsible for overseeing all aspects of quality assurance and quality control within the fabrication...  ...meet standards. Manage subcontractor quality compliance for outsourced processes (e.g., coatings, NDE). QUALIFICATIONS ~5+ years... 

OneSpaWorld

Hair Stylist Job at OneSpaWorld

 ...of each client serviced. To prescribe the appropriate regimen of hair, nail and facial products and services for each client. Educate...  ...Relevant training and certification required to be a licensed Hair Stylist with proficient skills in cutting, coloring, blow dry styling....