Job Description

Job Title:  Director of Outreach Lab Operations

Location: Tacoma, WA (On-site)

Department: Clinical Laboratory Services

Reports To: VP of Operations

What We Are Offering:

• Salary-$150,000-$200,000/yr
  

• Comprehensive health, dental, and vision insurance.
• Retirement plan with employer match.
• Paid time off, continuing education, and professional development support.

Position Summary

We are seeking a detail-oriented clinical lab operations expert to oversee the operational functions of our clinical laboratory outreach program. This role ensures the outreach program, and its patient care facilities operate efficiently, safely, and in full compliance with regulatory standards. The ideal candidate will have a strong background in clinical lab operations, team leadership, and quality assurance.

Key Responsibilities

• Oversee daily operations of pre and post analytical managed laboratory services, including phlebotomy, specimen processing, logistics, and reporting.
• Oversee outreach laboratory management and supervisory personnel, including training, scheduling, and performance evaluations.
• Collaborate with medical and administrative staff to support patient care and optimize managed services.
• Monitor turnaround times, quality control metrics, and operational KPIs to drive continuous improvement.
• Manage the maintenance of SOPs, safety protocols, and documentation required for audits and inspections.
• Manage inventory and procurement of reagents, supplies, and consumables.
• Support budget planning and cost control initiatives.
• Liaison with hospital administration and United WestLabs corporate team
• Assist with sales efforts and maintain client relationships as needed

Qualifications

• Bachelor’s degree in medical laboratory science, Clinical Laboratory Management, or related field (master’s preferred).
• ASCP or equivalent certification preferred.
• Minimum 10 years of experience in clinical laboratory operations or physician practice operations management, with at least 3 years in a supervisory or managerial role.
• In-depth knowledge of phlebotomy, clinical testing procedures, lab information systems (LIS), and regulatory compliance.
• Strong leadership, communication, and organizational skills.

Preferred Skills

• Familiarity with high-volume testing environments and automation technologies.
• Ability to lead change and foster a culture of quality and accountability.

About Us:

At Lighthouse Lab Services, we offer solutions to help start, grow, and run clinical laboratories. Our recruiting team has over 20 years of proven success placing job seekers in positions ranging from entry-level Medical Technologists to seasoned Laboratory Directors. We recruit nationwide, for permanent and travel positions with clients ranging from small hospitals to large reference laboratories.
It is the policy of Lighthouse Lab Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Lighthouse Lab Services will provide reasonable accommodations for qualified individuals with disabilities.

Lighthouse Lab Services | 800-838-0602 | lighthouselabservices.com

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