FirstSource Healthcare has immediate full time Work from Home positions available as Customer Service Representative.
As a Customer Service Support Agent, providing remote support to paramedics and healthcare professionals. This role is crucial in ensuring timely and accurate communication between patients, providers, and internal departments.
Key Responsibilities
Answer inbound calls from patients, providers, and internal staff.
Provide non-clinical support to paramedics and emergency response teams.
Document interactions accurately in electronic systems.
Route calls to appropriate departments or escalate urgent issues.
Maintain confidentiality and adhere to HIPAA and FS policies.
Support scheduling and coordination of patient services when needed.
Required Qualifications
High School Diploma or GED.
Minimum 1 year of experience in a call center or customer service role.
Typing speed of at least 25-30 WPM.
Strong verbal and written communication skills.
Ability to work independently and manage multiple tasks.
Comfortable using multiple software systems simultaneously.
Internet speeds: 20mbps down / 20mbps up
Home connectivity: Must be cable or fiber internet and wired directly to the router with Ethernet jack for connectivity to PC capability. *No Wi-Fi or wireless extenders, No satellite, Starlink, Verizon or T-Mobile 4g/5g *Company will provide equipment; you will only be required to have a UL surge protector to protect equipment.
Additional Remote Work Requirements.
Must have a private, quiet and dedicated workstation. *No children or babysitting
Ability to work flexible hours, including evenings and weekends.
Ability to attend Training is 8am-4:30pm PST - Pacific time Monday thru Friday for up to 6-8 weeks. *Training schedule is not work schedule
Ability to work any shifts 7 AM to 7 PM, Monday to Friday, and on Saturdays from 8 AM to 12 PM, closed Sunday
Starting wage: $15 (wage non-negotiable, *Additional earning potential for perfect attendance during each pay period.)
Working Environment This role may involve working with secure and confidential data, requiring adherence to strict data security and privacy standards. Some after-hours or weekend availability may be required during system maintenance, and month end operations.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
Now hiring Shipfitters with 1+ years of shipyard experience to work in/at the Pensacola Shipyards . Job Summary: Skilled tradesmen who performs the work of developing and laying out, fitting, bolting up, assembling and erecting plate, shapes, and pipe when...
...based financial news company islooking for an idea-first, hands-on Art Director with strong, visible campaign work in their portfolio.... ...digital, motion, print, web, and social. This is a maker role: concept, design, refine, deliver.~This role is contract, 4 days onsite...
...would be beneficial. The company offers competitive wages commensurate with expertise and practice and excellent benefits which include, health insurance, dental insurance, vision insurance, 401k retirement plan, paid holidays, vacation and personal time....
...St. Stephen's Episcopal School, a day and boarding school of 710 students (grades 6-12), is seeking a Computer Science Teacher for a full-time position beginning August 1, 2026. As a valued member of our faculty, you will play a vital role in delivering high-quality instruction...
...and post-go-live stabilisation efforts. The ideal candidate will have a strong background in HCM/HRIS data migration projects, excellent data handling skills, and experience working with sensitive employee information in fast-paced environments. Key Responsibilities...