Job Description

Job Description

About Us

We’re a fast-growing ecommerce marketing agency serving 8- and 9-figure US and Canadian brands. We specialize in email & SMS marketing.

Position Overview

We are hiring an Email & SMS Strategist to elevate ecommerce teams and drive $500M in email & SMS revenue for our partner brands.

This Role IS For You If:

• You recognize that “30% revenue from email” lacks context.
• You understand that email performance begins with the offer and not just creative.
• You believe in creating targeted and meaningful communication rather than sending blanket campaigns.
• You utilize cohort data for customer segmentation and timing of marketing flows.
• You can quantify your impact on brand growth with specific statistics.

This Role Is NOT For You If:

• You think a 40% open rate is a success.
• You prefer to build numerous automations over a few effective ones.
• You prioritize subject line testing over offer testing.
• You see yourself as just a tool user without strategic input.
• You measure success by quantity of campaigns sent rather than the revenue generated.

Your Responsibilities

• Own the retention strategy for 2-6 ecommerce brands with annual revenues between $5M – $50M+.
• Develop and execute email and SMS strategies that boost measurable revenue while ensuring list engagement.
• Lead strategy direction for subscriber acquisition, engagement, and retention.
• Collaborate with copywriters, designers, and project managers to implement strategies.
• Build advanced segments and automated flows in Klaviyo tailored to business needs.
• Analyze email/SMS performance and present reports to clients and leadership.
• Proactively suggest experiments and strategies to client marketing teams.

Technical Requirements

• 3+ years of hands-on Email & SMS Marketing experience for ecommerce brands.
• 3+ years of experience creating complex segmentation and automated flows.
• Deep experience with Klaviyo.
• Managed accounts generating $500K+ in email/SMS revenue.
• Strong data analysis and reporting skills.
• Fluent in ecommerce metrics including LTV, repurchase rate, and CAC.

Nice to Have:

• Familiarity with tools like Recharge, Yotpo, and Postscript.
• Other digital marketing experience.
• Knowledge of analytics tools like Looker Studio and Google Analytics.

Personal Attributes

• Proactive and solution-oriented.
• Data-driven with a business mindset.
• Direct and personable communicator.
• Self-managed and accountable.
• Possess high integrity with a sense of humor.

Practical Details

• Job Type: Fully remote contract position.
• Start: 20 hrs/week, can grow to 30-40 hrs/week.
• Schedule: Must overlap 9am-1pm PST daily.
• Compensation: Competitive based on experience (to be discussed in interview).

Why Work With Us?

• Join a small team where you own your projects.
• Cultivate a people-first culture.
• Opportunity to work with high-profile brands.
• Growth path towards team management.
• Enjoy annual retreats and paid time off after one year.

Ready to Apply?

Submit your application highlighting relevant experience in email & SMS strategy for ecommerce brands using Klaviyo. Apply here: Application Link

Reference Checks: We reserve the right to contact former employers for references. We won’t contact your current employer without permission.

Know someone who can be a great fit?

Job Tags

Similar Jobs