Job Description

INFINITI of Akron is seeking an energetic and proactive Administrative Assistant/ Receptionist to join our team immediately. In this role, you aren’t just answering phones; you are the director of first impressions. If you thrive in a fast-paced, upscale retail environment, possess excellent communication skills, and want a stable career with an established dealership group, we want to hear from you. Key Responsibilities * Guest Hospitality: Warmly welcome showroom guests, clients arriving for vehicle deliveries, and service patrons. Direct them to the appropriate Brand Specialist or Service Advisor with elite customer care. * Inbound Communication: Masterfully manage a high-volume, multi-line PBX phone system. Screen, route, and transfer incoming calls to sales, service, parts, or finance extensions with accuracy and professional phone etiquette. * Administrative & Clerical Support: Assist the office manager and sales team with vital clerical tasks, including data entry into the dealership management system (DMS), scanning, physical filing, and digital document preparation. * Showroom Excellence: Maintain the pristine presentation of the front desk, guest lounge, and refreshment areas to uphold INFINITI brand standards. * Mail & Logistics Coordination: Receive, sort, and distribute daily mail, overnight shipments (FedEx/UPS), and internal dealership correspondence. Qualifications & Skills (Algorithmic Alerts Triggered) * Experience: 1–2+ years of experience in Customer Service, Hospitality, Front Desk Operations, Retail, or as an Office Assistant / Receptionist. Dealership experience is a plus, but not required! * Communication: Exceptional verbal communication, a warm demeanor, and a professional appearance aligned with a luxury corporate environment. * Tech Savvy: Strong proficiency with Microsoft Office Suite (Outlook, Word, Excel) and the ability to quickly learn proprietary automotive software. * Multitasking: Ability to stay organized, calm, and professional under pressure while balancing phone lines and physical foot traffic. * Reliability: A dependable professional with a strong work ethic and valid driver's license. Benefits & Perks * Competitive hourly pay with weekly direct deposit * Comprehensive healthcare package: Medical, Dental, and Vision Insurance * 401(k) Retirement Savings Plan with company match * Paid Time Off (PTO), vacation days, and paid holidays * An upscale, modern, and highly supportive team culture * Career Advancement: We love to promote from within! This is a proven stepping stone into automotive sales, finance, or corporate office administration. How to Apply Click "Apply Now" for immediate consideration. Qualified applicants will receive a text or phone screening from our hiring team within hours of submission.

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